Last updated: [01/02/2026]

Capsequoia (“we”, “us”, “our”) operates https://capsequoia.com. This Privacy Policy explains how we collect, use, and protect your personal data when you browse or make a purchase through our store.

1. Information We Collect

When you visit or place an order on our website, we may collect:

  • Name, billing address, shipping address
  • Email address and phone number
  • Order details and purchase history
  • IP address, browser type, device information
  • Cookies and usage data

Payment details are processed securely by Stripe. We do not store or have access to your full card details.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders placed through WooCommerce
  • Communicate with you regarding your purchase or account
  • Prevent fraud and ensure payment security
  • Improve our website and customer experience
  • Send marketing emails (only where consent has been given)

3. Payments (Stripe)

Card payments on capsequoia.com are processed by Stripe Payments Europe Ltd.

When you make a payment, your personal and payment data may be shared with Stripe for the purpose of:

  • Processing transactions
  • Preventing fraud
  • Complying with legal obligations

Stripe processes your data in accordance with their Privacy Policy. We recommend reviewing Stripe’s policy for more information.

4. Legal Basis for Processing

We process personal data under the UK GDPR based on:

  • Performance of a contract (order fulfilment)
  • Legal obligations
  • Legitimate business interests
  • Consent (for marketing communications)

5. Sharing Your Information

We may share your data with trusted third parties, including:

  • Stripe (payment processing)
  • Delivery and courier services
  • Website hosting and analytics providers
  • Email and marketing platforms (where applicable)

All third parties are required to handle your data securely.

6. Cookies

Our store uses cookies to:

  • Enable core site functionality
  • Remember cart and checkout sessions
  • Analyse website performance

You can manage cookie preferences via your browser settings.

7. Data Retention

We retain order and account information for as long as necessary to comply with legal, accounting, and tax obligations.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Withdraw consent at any time

To exercise your rights, contact us at info@capsequoia.com.

9. Contact Details

Email: [insert contact email]

Terms and Conditions

Last updated: [01/02/2026]

These Terms and Conditions apply to purchases made on https://capsequoia.com via our store. By placing an order, you agree to these terms.

1. Company Information

Capsequoia operates an online store selling car air fresheners in the United Kingdom.

2. Products

All products sold are car air fresheners intended for use in vehicles only. Product images and descriptions are for guidance only.

3. Prices and VAT

  • All prices are shown in GBP (£)
  • VAT is included unless stated otherwise
  • Prices may change without notice

4. Payment

We accept card payments via Stripe.

  • Payments must be made in full at checkout
  • Stripe securely processes all card transactions
  • We do not store card details

Orders will not be dispatched until payment is successfully received.

5. Orders and Acceptance

  • Orders are subject to availability and confirmation
  • We reserve the right to refuse or cancel any order

6. Shipping

We currently ship within the United Kingdom only. Delivery times are estimates and not guaranteed.

7. Returns and Refunds

You have the right to cancel your order in accordance with the Consumer Contracts Regulations 2013.

  • Items must be unused and in original packaging
  • Refunds will be issued to the original payment method via Stripe

Full details are available in our Returns & Refunds Policy.

8. Product Use and Safety

Products must be used as directed. Capsequoia is not responsible for:

  • Misuse of products
  • Allergic reactions or sensitivities
  • Damage caused by improper use

9. Intellectual Property

All content on capsequoia.com, including text, images, branding, and logos, is owned by Capsequoia and may not be reproduced without permission.

10. Limitation of Liability

To the extent permitted by law, Capsequoia shall not be liable for indirect or consequential losses arising from the use of our website or products.

11. Governing Law

These Terms are governed by the laws of England and Wales.

12. Contact Information

Email: mailto:info@capsequoia.com